Terms and rules
Payment methods
Payment Method
You can pay through online payment.
Product shipping methods
How to send the product in Urmia
Orders are sent by courier in Urmia on non-holiday days
All orders from other cities on non-holiday days will be made by one of the following options chosen by the customer
Bus, freight, tipax, post.
Important note: The store’s responsibility is only to deliver the order correctly and safely to the postal company within the minimum time frame and send the tracking code to the customer, and the store is not responsible for the delay in sending it by the post office. But the cost of sending the order will be borne by the dear customer.
How to place an order
How to place an order
Respected customers of Behta store can place their order by calling the sales department, Instagram or through the website.
Phone call: +989900199240
Instagram: behtawestco
Website: www.behtawest.ir
Track orders
If I have a question about my order, how can I track it?
After placing the order, he will answer your questions via phone call, email and about the order status, shipping procedures, return procedure, etc.
Support contact number: 09900199240
Behta store email: info@behtawest.ir
After the order is finalized, when will the goods reach me?
The delivery time for different orders will be between 2 to 4 working days.
How can I track the order delivery delay?
If the product is not delivered to you in the specified time, inform the store support via phone call, e-mail, so that the necessary follow-up can be done.
Support contact number: 09900199240
Will Behta Store send a physical invoice for my order?
No, in order to help preserve the environment and use less paper, Deniz company does not issue physical invoices. You can view your order invoice online in your account.
Product warranty and return
All your orders from the store have a 7-day return guarantee. You can return the goods purchased from Behta store according to the return procedures for reasons such as technical or appearance defects and product discrepancies.
Technical problem
The goods can be returned to the customer within 7 days after delivery if the defect is confirmed by the technical expert of Behta store.
Appearance defect
To report the apparent defect of the purchased product, you must take action within 24 hours after receiving the product, and after this period, it is not possible to send a return request.
Contradiction
It is possible to return the goods due to discrepancies, if the goods are inconsistent with the information on the website in terms of physical or technical specifications. This means that the purchased product has different specifications from the information entered in the specification table of Behta store.
To request a return of goods, please note:
* The product must be in original condition and the label on the product must be preserved.
* To return the goods, the goods must be in their original box and packaging.
* Products that are damaged (appearance or technical) due to improper use by the user are not included in the return procedures of Behta Store.
Product warranty
All available products include 12 months warranty.
